Returns: We’re Here for You
At IAMLIA, we truly want you to love everything you receive. We know that sometimes, life doesn’t go quite as planned, or an item just doesn’t feel like "the one"—and we want you to know that’s perfectly okay. We’re here to make things right, simply and stress-free, so you can get back to "the art of doing it all" with confidence and ease.
Your Return Options
We believe in finding the perfect fit for your lifestyle. While we don’t offer direct refunds, we’ve designed our process to ensure you’re always taken care of:
-
Exchanges: Let’s find you that perfect piece you’ll absolutely adore.
-
Store Credit: We’ll send you an IAMLIA Gift Card that never expires, waiting for the day you find something you truly fall in love with.
How to Get Started
Ready to make a change? It only takes a moment. Just have your order number and zip code handy, and we’ll guide you the rest of the way.
Start Your Return Here
A Little More Information
Processing Time
Once your return reaches our home base, we’ll work quickly to get your exchange or gift card processed within 7–10 business days. We appreciate your patience while we make sure everything is handled with care.
The 30-Day Promise
We ask that you reach out to us within 30 days of delivery. This window helps us keep our inventory fresh so we can continue providing the best options for you. Please understand that requests outside of this time frame or items that don't meet our criteria cannot be accepted.
Keeping it Fresh
To help us give every item a fresh start, please ensure your returns are in new condition—unworn, unwashed, and free of any stains, pet hair, or lingering scents. We also kindly ask that all tags remain attached. If an item arrives in a condition that we can no longer share with someone else, we won't be able to process the exchange or credit.
Final Sale Items
Please note that "Final Sale" items are not eligible for return. These pieces were marked down to make room for new favorites, and we thank you for understanding!
We’re so grateful to have you as part of the IAMLIA community. If you have any questions, please don't hesitate to reach out—we are always happy to help.